Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If your refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. There are certain situations where only partial refunds are granted (if applicable)Īny item not in its original condition, is damaged or missing parts for reasons not due to our error.Īny item that is returned more than 15 days after delivery will be subject to a 15% restocking fee or store credit. Our team is committed to our customers and your satisfaction. Please contact Supplynow first with any concerns. Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase.
We also do not accept returns for products that are sanitary goods, hazardous materials, or flammable liquids or gases. Good with and expiry or limited shelf life cannot be returned.
Several types of goods are exempt from being returned. Should there be any issues with the product a Supplynow employee with facilitate the replacement or repair under warranty through the manufacturer.
#4OZ PLASTIC CUPS FREE#
Our manufacturers guarantee the product is free of any defects at the time purchase. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. If you have any queries regarding any of our terms, please contact us.Our policy lasts 15 days. If your return is accepted by us, we will provide one of the following within a reasonable time: an exchange of merchandise for the item returned, a non-transferable merchandise credit, a credit to the payment card or original method of payment used to pay for the item, or another remedy that we determine in good faith is appropriate in the circumstances. The original delivery is non-refundable if you wish to exchange the item for another product, size, or color, or to cancel the order after it has been delivered.
#4OZ PLASTIC CUPS FULL#
You are eligible for a full refund if the item delivered to you is either damaged or defective, or if we delivered the wrong size or color. To initiate a return, please email us at We require a receipt or proof of purchase to accompany your return. To be eligible for a return, the product must be unused and in the same condition that you received it and must be in the original packaging.Īny item that is received damaged, with a manufacturing defect, or wrong, can be returned within 14-days from the date that you received your delivery. Products that are already assembled or installed, unless proven as defective.Products damaged by misuse even if warranty is still valid.We understand that you may occasionally wish to return an order. For any order below AED 100, a flat delivery rate of AED 10 is applied. Orders placed during a single transaction that amount to or above AED 100 are exempted from shipping charges. Walk-in Sheds, Prefabricated Homes, Bicycle Sheds, Palladium Lockers, and DH and Palladium Boxes are delivered within 7 business days.Ĭosmoplast has the right to cancel an order if a customer doesn’t schedule their delivery within 30 days of placing their order.
Delivery will be scheduled in the following 1-2 business days for all products except for the following: Shipping is available across the United Arab Emirates, except for Western Region.Ĭosmoplast Online Shop has partnered with third party courier company to process the deliveries.
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